FAQs
What is the benefit of using a pet sitter?
Your pet can stay in familiar surroundings and receive plenty of love and attention while in their own home, this way your pets’ routine will not be disrupted. A boarding facility can be a traumatic place for a pet. They are exposed to unfamiliar surroundings and the possible illness of other animals. A pet sitter will also watch over your home, notify you if there a problem with your house or your pet and also bring in mail, turn on/off lights and take out the trash can.
Can't I just ask a friend, neighbor, or relative to do this?
Taking care of a pet is a huge responsibility and can be quite an imposition on a friend or relative. Most people are busy and may not be able to devote the time and attention your pet may require. We are bonded and insured for your peace of mind and we are equipped to handle an emergency should one arise. If your travel plans change we will be available to continue to care for your pet until you return.
What services do you offer?
Each situation is unique therefore we offer a wide variety of services.
• Daily dog walking: We walk your dog while you’re away during the day. We can also accommodate running or exercise.
•Short-term daytime pet sitting: We can visit your pet multiple times per day while you’re gone. We will maintain your dogs normal daily routine with regard to play, feeding, and exercise.
• Overnight pet sitting: We provide the usual daytime pet sitting services but also spend the night at your house.
• Cage free home boarding: For those pets that require more attention, we gladly take care of them in our home.
Do I meet with the pet sitter before service starts?
Yes. Every client must schedule a free introductory visit with your DailyDogWalkers pet sitter before services begin.
Does the pet sitter I meet with personally take care of my pets?
Yes. With the exception of an emergency, the pet sitter you meet at your introductory visit is the person who will be taking care of your pets. Should a substitute be necessary, they will also be a licensed DailyDogWalkers pet sitter.
How much does each visit cost?
We are all independent contractors who set our own prices. Your pet sitter will discuss services and pricing at your initial consultation.
What information will I need during the introductory visit with my pet sitter?
Your pet sitter will arrive with an interview packet. The packet will contain a service agreement, proof of bonding & insurance, and a few business cards. You and your new pet sitter will review the service agreement together. Information and items that will be needed are as follows:
• Your personal contact information: cell phone number and email address, if you will not be carrying a cell phone or a cell phone will not work in the area that you are staying please provide us with an alternate phone number.
• Emergency Contact person: Preferably someone local
• Veterinarian name & number: In case of an emergency
• Pet Information: Daily routine, feeding schedule, special toys, hiding places and any behavioral problems.
• Medical History: If medication is to be administered, please provide detailed instructions.
• Security Company phone numbers & codes if applicable. Just in case your pet sitter sets off the alarm
• Key to your home: Please test it before giving it to your pet sitter
• Names of others who may be entering the house or property: Cleaning person, Pool service, lawn service, friends
How are my keys handled?
For your security, keys are labeled with your pet’s name only, not your name, address, or phone number and kept in a secure location of your pet sitters home.
What does a pet sitter do during a visit?
During an average visit the pet sitter provides fresh water for your dog and will feed if instructed to. They will take the dog for a walk, or let the dog out back for relief and exercise. At your introductory consultation you and your pet sitter will discuss the length of each visit and what services are to be provided.
When I go away how many visits are recommended?
In most cases we recommend three visits per day for a dog and one visit per day for a cat. Your pet sitter work with you to set up a schedule that is comfortable for you and your pet.
Is there anything special I should do before I leave?
Please make sure you have left enough supplies such as pet food, cat litter, medications, and treats for your pet to last the duration of your trip. Also, please leave out your pets leash, bowls, and any cleaning products in case there is a mess that needs attention. If you are a repeat client please be sure to inform you pet sitter of any changes in the health or routine of your pet.
What will you do if my pet has an emergency while I’m away?
If an emergency should occure your pet sitter will follow the emergency instructions you provided on the service agreement and try to contact you and/or your emergency contact person immediately.
What if my pet sitter has an emergency while I’m away?
If your pet sitter has an emergency, we will make every effort to contact you for your approval before sending over another qualified pet sitter to take care of your pets. If this is not acceptable you have the right to cancel the current service and make other arrangements. Please keep in mind that all of our pet sitters are trained, insured and bonded.
What should I expect when I return home?
We will leave a note which summarizes our time spent with your pet and an invoice for our services. We ask that you call us when you return home so we can be certain you have arrived home safely and we no longer need to care for your pet. Delays often happen, therefore we assume that you have not arrived home until we hear from you. We will continue to visit your pet until you confirm that you are home.
What happens if I need to cancel or reschedule a visit?
There is never a cancellation fee and we are always happy to reschedule a visit.
How much advance notice do you require before service?
To ensure availability it is best to contact us as soon as you anticipate you will need our services. If a last minute need arises please do not hesitate to call; we will always try our best to accomodate you.
When do I pay for services rendered?
Clients generally pay for our pet sitting services upon completion. Clients who have paid late in the past may be required to pay up front. We do not accept credit cards, cash or checks only please.
Will you supply references?
Yes we are happy to provide references. Please take a moment to read our client testimonials,
How can I join DailyDogWalkers?
Email Anthony@dailydogwalkers.com or phone 954.892.9358 for more information.
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